Older people and online video portals in three countries: journal paper accepted



The paper “Towards iTV services for older people: exploring their interactions with online video portals in different cultural backgrounds” by Susan Ferreira, Sergio Sayago and Josep Blat, has been accepted for publication in the journal of Technology and Disability (http://www.iospress.nl/journal/technology-and-disability/). This journal paper is part of the ongoing PhD research of Susan Möller Ferreira. Susan’s advisors are Prof. Josep Blat (UPF) and Dr. Sergio Sayago (currently at Universitat de Lleida). The paper shows the results of her ethnographical research on the use of video web portals and interactive television by older people in  countries with different levels of development (Brazil, Spain and Denmark). The paper also discusses cultural differences and similarities in the use of online video portals (and other related ICTs) observed amongst the older people (c. 400) who participated in the study.

View Authors’ Accepted Version PDF File.

Abstract: With a growing ageing population and the advent of interactive TV (iTV), understanding how older people use iTV services is a timely and important task. Working towards this end, this paper reports on in situ conversations of, and observations with, almost 400 older people, with different levels of educational attainment and experience with ICTs, while talking about and using online video portals and similar interactive systems in Spain, Brazil and Denmark. The results show more similarities than differences in their reasons for adopting online video portals and patterns of use. All our participants used these portals for keeping or remaining in touch with people they trusted. The results also show that privacy online was a common concern to all the participants. Differences in the acceptance of e-government services and the type of content that drove most of their interactions were also found. Implications for designing more accessible and meaningful iTV services are discussed.